Frequently Asked Questions
Because our online platforms are third-party systems, it is not integrated with our loyalty system. Points can be automatically redeemed in-store. Please feel free to contact us and show proof of order via order number and we will be happy to add those points to your account manually!
Because our online platforms are third-party systems, it is not integrated with our loyalty system. Points can be automatically redeemed in-store. Please feel free to contact us and show proof of order via order number and we will be happy to add those points to your account manually!
Click here to find our food allergy guide and nutrition guide!
Since our delivery is from third-party services, you will have to contact the company directly. Third-party services include UberEats, DoorDash, GrubHub, etc. For all food or order issues, please contact us using the contact form or call the Dojo directly!
Click here to learn about our rewards!
Yes! You can purchase a physical gift card directly in-store at any of our locations, or purchase an e-gift card on the official Sus Hi app!
How to purchase in-store: place your gift card order on the kiosk and swipe a physical gift card to activate and add money onto it.
How to purchase in the app: download the official Sus Hi app and click on the “gift card” button. Select “send a gift card” if you want to send it to a family or friend, or select “add value” to add more funds to your own gift card.
Download our app on the App Store and Google Play.
Yes, you can call the Dojo location where you placed your order to have it canceled. For a list of Dojo locations and store information, click here.
Click here if you are interested in expanding with us and would like to learn more!
